Availability of a well-trained technical team in the e-learning units is the main guarantee for achieving the digital transformation and providing an effective and creative electronic learning environment within the institution. This technical team is specialized in managing and operating the LMS and overcoming the technical issues that staff and students may face while using the e-learning platforms.
We aim to develop the technological skills of faculty members through:
- Preparing and applying specialized questionnaires to identify the training needs of the technical teams of the e-learning units, then analyzing the results of these questionnaires to design tailored training programs that fit these training needs.
- Providing tailored training programs on the skills of managing and operating the LMS.
- Providing technical support and overcoming the technical issues that may face the technical teams in faculties.
In this regard, 50 of the e-learning unit directors and team members in the faculties were trained on how to operate the updated interface of the e-learning system ASU2Learn, enabling them to independently manage the platform and perform the necessary maintenance.
